Returns & Exchanges
At Healthy & Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Our goal is to ensure you have the perfect fit and performance-ready style for your active lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn items with original tags attached back into their original packaging or a secure mailing bag.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.